Welcome to VirtualCA. These Terms & Conditions ("Terms") govern your use of our website (https://virtualca.in) and services provided by VirtualCA ("we", "us", or "our"). By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.
By using our website or services, you confirm that you accept these Terms and that you agree to comply with them. If you are using our services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.
We provide chartered accountant and compliance services for individuals and businesses. All services are subject to availability, and we reserve the right to modify, suspend, or discontinue any part of our services at any time without notice.
Payments for our services are processed through third-party payment gateways such as PhonePe Business, Paytm, Razorpay, etc. By making a payment, you agree to comply with the terms and conditions of these payment gateways. We are not responsible for any issues arising from the use of these payment gateways, including but not limited to transaction failures, delays, or security breaches.
Refunds are at the sole discretion of VirtualCA. We strive to ensure customer satisfaction, but we do not guarantee refunds under any circumstances. The decision to issue a refund will be based on the nature of the request, the stage of service delivery, and our internal policies.
If you wish to cancel a service or request a refund, you must notify us in writing within 48 hours of payment. However, approval of any refund request is discretionary and subject to our review. Factors we may consider include, but are not limited to:
In the event a refund is approved, it will be processed through the original payment method within 7-14 business days, subject to the policies of the payment gateway. Refunds may be subject to administrative fees or deductions as determined by us.
Our refund policy is designed to protect both our users and VirtualCA. We reserve the right to deny refund requests if we determine, at our sole discretion, that the request is unjustified, fraudulent, or violates these Terms. This discretionary approach ensures that we can maintain the integrity of our services and fairly allocate resources. Users acknowledge that no entitlement to a refund exists, and any refund issued is a goodwill gesture, not a legal obligation.
All content, trademarks, logos, and other intellectual property on this website are the property of VirtualCA or its licensors. You may not use, reproduce, or distribute any content without our prior written consent.
We respect your privacy and handle your information in accordance with our Privacy Policy. By using our services, you consent to the collection and use of your information as described in our Privacy Policy, available on our website.
To the maximum extent permitted by law, VirtualCA shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from (a) your use or inability to use our services; (b) any unauthorized access to or use of our servers and/or any personal information stored therein.
These Terms are governed by and construed in accordance with the laws of State of Telangana. Any disputes arising from these Terms will be resolved in the courts of Telangana.
We reserve the right to update or modify these Terms at any time. Any changes will be effective immediately upon posting on this page. Your continued use of our services after such changes constitutes your acceptance of the new Terms.
If you have any questions about these Terms & Conditions, please contact us at support@virtualca.in.